Amtrak AUS Terminal – Austin–Bergstrom International Airport

As a leading provider of intercity passenger rail service in the United States, Amtrak AUS Airport offers a seamless and efficient way to travel to and from Austin–Bergstrom International Airport (AUS) in Austin City. Whether you’re a local commuter or a visitor to the city, Amtrak’s services provide a hassle-free transportation option for your Austin airport needs.
Amtrak AUS Airport

What is the Amtrak AUS Airport Address?

The address for the closest Amtrak station to AUS Airport is:

Austin-Bergstrom International Airport, 3600 Presidential Blvd, Austin, TX 78719

Passengers can easily transfer to the AirTrain AUS to reach their desired terminal at AUS Airport. The AirTrain is a free public transportation system that operates 24 hours a day, 7 days a week, making it a seamless and efficient way to travel between the Amtrak station and the airport.

How to Contact Amtrak AUS Airport?

There are a few ways to contact Amtrak regarding their services to and from Austin Airport:
Amtrak Station Nearest Airport Name Austin–Bergstrom International Airport
Austin–Bergstrom International Airport Address Austin-Bergstrom International Airport, 3600 Presidential Blvd, Austin, TX 78719
Austin–Bergstrom International Airport Code AUS
Amtrak Stations AUS Phone Number 1-800-872-7245
Amtrak AUS Station Ticket Counter Hours 24/7
Amtrak Official Website https://www.amtrak.com/home
Official YouTube https://www.youtube.com/amtrak
Official Twitter https://x.com/Amtrak
Official Facebook https://www.facebook.com/Amtrak
Official Instagram https://www.instagram.com/amtrak/
When contacting Amtrak, be sure to have your reservation information or ticket number ready, if applicable. This will help the customer service representatives assist you more efficiently.

Amtrak AUS Departure Airport

The key details about Amtrak’s services and connections to Austin–Bergstrom International Airport (AUS):
Feature Details
Distance from Austin Airport Approximately 5 miles
Connection to Austin Airport AirTrain AUS
AirTrain AUS Travel Time Approximately 25 minutes
AirTrain AUS Operating Hours 24/7
Amtrak Services at Austin Station – Ticket offices – Waiting areas – Customer service
Accessibility Features – Accessible station design – Assistance with luggage and equipment – Advance notification and reservations
Amtrak Ticket Purchases – Available at Station – Online at Amtrak.com – Through Amtrak customer service
Amtrak Routes Serving AUS – Northeast Regional – Acela Express – Other long-distance routes with connections
This table provides a comprehensive overview of the Amtrak Airport facilities, services, and transportation options available for travelers to and from Austin–Bergstrom International Airport (AUS).

Amtrak AUS Arrivals Airport

Here is the key details about Amtrak’s services and connections for travelers arriving at Austin–Bergstrom International Airport (AUS):
Transportation Option Estimated Travel Time
Subway (E train + AirTrain AUS) 1 hour to 1 hour 30 minutes
Long Island Rail Road (LIRR) 35 minutes to 1 hour
Taxi or rideshare services 45 minutes to 1 hour 30 minutes (depending on traffic)
Please note that the travel times provided are estimates and may vary depending on factors such as traffic, weather, and time of day. Always plan your trip accordingly and check the latest schedules and updates before traveling.

Queries Handled by Amtrak AUS Airport

Amtrak’s customer service team at the Austin Airport station and through their various contact channels can handle a wide range of queries related to travel to and from the airport. Some of the common queries they can assist with include:
Booking and Reservations Making new reservations for Amtrak trains to/from AUS Airport Amtrak Canceling or Modifying existing Amtrak Reservations Providing information on schedules, routes, and ticket prices
Baggage and Accessibility Checking on Amtrak Baggage Policy and procedures Arranging for assistance with luggage or accessibility needs
Station and Service Information Directions to the closest Amtrak station Details on the AirTrain AUS connection from the Amtrak station Operating hours and amenities available at the station
Ticketing and Fare-related Queries Purchasing Amtrak tickets Inquiries about discounts, promotions, or special fares Handling refunds or exchanges for Amtrak tickets
Trip Planning and Connections Providing guidance on the best Amtrak routes and schedules for reaching Austin Airport Assistance with connecting Amtrak services to other modes of transportation
General AUS Customer Support Addressing any concerns or issues experienced during the Amtrak travel process Providing information on Amtrak’s policies, services, and customer programs
The Amtrak team at the AUS Airport station, as well as their customer service representatives available through phone, website, and social media, are well-equipped to handle these and any other queries related to Amtrak’s services to and from the airport. Passengers can reach out to them for a seamless and informative travel experience.

Amtrak Facilities and Services Available at Austin–Bergstrom International Airport

At Austin–Bergstrom International Airport, you can find various Amtrak facilities and services, including:
Amtrak AUS Airport
    • Ticketing and reservations: Purchase tickets, make reservations, and manage your bookings at the Amtrak AUS ticket counter or through self-service kiosks.
    • Baggage services: AT AUS Airport Check your baggage, retrieve checked bags, and request assistance with baggage handling.
    • Waiting areas: At Austin Airport Utilize comfortable waiting areas before your train departs.
    • Onboard amenities: Enjoy onboard amenities such as Wi-Fi, dining options, and charging outlets on your Amtrak train.

Why Must You Choose Amtrak AUS Airport?

There are several compelling reasons why travelers should choose Amtrak for their transportation needs to and from Austin–Bergstrom International Airport (AUS):
Convenience and Connectivity Amtrak’s closest station to AUS Airport, offers a direct connection to the airport via the AirTrain AUS system. This seamless intermodal connection allows passengers to easily transfer between Amtrak trains and the airport terminals. The AUS AirTrain operates 24/7, providing flexibility and accessibility for travelers.
Hassle-free Travel Experience Amtrak offers a comfortable and stress-free alternative to navigating traffic, finding parking, or relying on other modes of transportation to reach AUS. Passengers can enjoy the amenities of Amtrak’s trains, such as spacious seating, Wi-Fi, and onboard food and beverage service, during their journey. Amtrak’s reliable service and on-time performance help ensure a smooth travel experience to and from the AUS airport.
Accessibility and Inclusivity The AirTrain AUS system are designed to be accessible for passengers with disabilities or mobility needs. Amtrak staff can provide assistance with luggage, accessibility equipment, and any special accommodations required. This makes Amtrak a highly inclusive transportation option for all travelers
Cost-effective and Environmentally Friendly Amtrak’s fares to and from AUS Airport can be more cost-effective than other transportation options, especially for solo travelers or small groups. As a sustainable mode of transportation, Amtrak’s trains have a lower carbon footprint compared to private vehicles or air travel, making it an environmentally-friendly choice.
Extensive Network and Connectivity Amtrak’s extensive network of routes and stations across the United States makes it a convenient option for travelers from various origins. Passengers can easily connect to Amtrak’s services from their local stations and seamlessly reach AUS Airport through the Austin Station.
By choosing Amtrak for their Austin Airport transportation needs, travelers can enjoy a hassle-free, comfortable, and eco-friendly journey, while benefiting from the convenience and accessibility of Amtrak’s services. This makes Amtrak an excellent choice for both business and leisure travelers alike.

Amtrak Customer Support for AUS Travelers

Amtrak operate at AUS Airport, the service provides the following support to facilitate smooth connections:
    • Trip Planning Assistance: Amtrak Austin agents can guide passengers on how to connect from AUS.
    • Real-Time Travel Updates: Information on Austin train schedules and delays to help travelers plan their onward journey.
    • Baggage Transfers: Assistance with luggage for passengers connecting to other transit modes.

Special Assistance at Austin–Bergstrom International Airport (AUS)

At Austin–Bergstrom International Airport (AUS), Amtrak special assistance is available for passengers with disabilities or special needs to ensure a comfortable and hassle-free travel experience. Here’s an overview of the special assistance services available at AUS Airport:
    • Wheelchair assistance: Request wheelchair assistance when booking your flight or by contacting your airline at least 48 hours before departure. Wheelchair services are available for transport within the airport, between terminals, and to/from your aircraft.
    • Accessible parking: Designated accessible parking spaces are available in all AUS Airport parking lots. Make sure to display a valid disabled parking permit or license plate to use these spaces.
    • Accessible restrooms: All restrooms at AUS Airport are wheelchair-accessible and equipped with grab bars.
    • TTY/TDD phones: TTY/TDD phones are available throughout the Austin airport for passengers with hearing or speech impairments.
    • Service animals: Service animals are welcome at AUS Airport. Inform your airline in advance if you plan to travel with a service animal.
    • Visual paging: Visual paging is available for passengers with hearing impairments. Contact your airline or the airport information desk for assistance with visual paging.
    • Accessible transportation: AUS Airport offers accessible transportation options, such as wheelchair-accessible taxis and shuttle services. Contact your transportation provider for more information or to make a reservation.
    • Escort assistance: Austin Passengers with special needs can request escort assistance to help navigate the airport and access airport services. Contact your airline or the airport information desk for more information.
By offering these specialized services and assistance, Amtrak aims to make the travel experience to and from Austin Airport as accessible and inclusive as possible for all passengers, regardless of their individual needs or requirements.
FAQs on Amtrak AUS Airport
Does Amtrak have a station at AUS Airport?

There is Amtrak station located directly at Austin Airport.

How long does it take to travel between AUS Airport and Amtrak Station?

Travel time varies depending on the mode of transportation. It can take anywhere from 35 minutes to 1 hour 30 minutes.

Can I purchase Amtrak tickets at Austin Airport?

No, you cannot purchase Amtrak tickets at AUS Airport. You can purchase tickets online, through the Amtrak app.

Does Amtrak offer wheelchair services at Penn Station?

Yes, Amtrak provides wheelchair services at AUS Airport.

Are there luggage storage options at Austin Airport?

Yes, there are luggage storage options at Austin Airport.

Does AUS Airport Station offer Wi-Fi?

Yes, AUS Airport Station offers free Wi-Fi for travelers.

Are there dining options available at AUS Airport?

Yes, there are several dining options available at AUS Airport, including restaurants, cafes, and food courts.

Are there accessible restrooms at Austin Airport?

Yes, Austin Airport offers accessible restrooms for passengers with disabilities.

Can I request special assistance at AUS Airport?

Yes, you can request special assistance at AUS Airport for passengers with disabilities or special needs.

Can I find taxis or rideshare services at Austin Airport?

Yes, taxis and rideshare services are readily available at Austin Airport or other destinations.

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